Privacy Policy

Last Updated: October 2026

Introduction

Hollow-astral ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website and use our employment services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact details including name, email address, and postal address
• Professional information such as employment history, qualifications, and skills
• Resume and cover letter content
• Information provided through our enquiry forms
• Communication records between you and our consultants

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Device information and operating system

How We Use Your Information

We use collected information to:

• Provide and improve our employment services
• Match candidates with suitable employment opportunities
• Communicate with you regarding enquiries and services
• Process service requests and payments
• Analyse website usage to enhance user experience
• Comply with legal obligations

Information Sharing

We may share your personal information with:

• Prospective employers when you apply for positions through our services
• Service providers who assist with our operations (under confidentiality agreements)
• Government authorities when required by law

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

Your Rights

Under Australian privacy law, you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. Candidate records are typically retained for seven years following the last interaction.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: [email protected]
Address: Level 14, 225 George Street, Sydney NSW 2000, Australia